Security and data protection is a priority in our business. These tasks are performed by introducing solutions that adjust our internal procedures to the requirements of EU law on Data Protection. We are pleased to inform you about the latest developments in the field of personal data protection and the General Data Protection Regulation of the European Parliament and of the Council 2016/679 of 27 April 2016. (GDPR). In this respect, we use the most modern IT solutions and appropriately prepared persons.

Regular checks of compliance with the procedures implemented at BIBrokers guarantee our Clients the highest level of security of their data, in particular personal and financial data.

Information obligation


In accordance with the Act of 15.12.2017 (Journal of Laws 2017, item 2486 with later changes) on the insurance distribution of Business Insurance Brokers Sp. z o.o. (hereinafter also referred to as Broker) declares that:

  1. The Broker’s registered office is located in the city of Gdańsk, address: Partyzantów 76, 80 – 254 Gdańsk;
  2. Within the framework of its business activity, Broker performs brokerage activity in the scope of insurance on the basis of KNF permit No. 2334/17 dated 03.04.2017, and brokerage activity in the scope of reinsurance on the basis of KNF permit No. 76/R/17 dated 07.07.2017, copies of which are below for inspection and are registered by the Polish Financial Supervision Authority in the register of brokers;
  3. it is possible to verify the Broker in the register of brokers on the website of the Polish Financial Supervision Authority by entering the following data concerning the Broker: No. KRS 0000669072;
  4. The Broker does not hold any shares or stocks of an insurance company entitling to at least 10% of votes at the General Meeting;
  5. Broker’s shareholder is not an insurance company;
  6. Broker’s remuneration is a commission (brokerage courier) received from insurance companies with whom the insurance agreement or insurance guarantee agreement will be concluded by the Client through the intermediary of Broker. Brokerage Kurage does not affect the amount of premium paid by the Client, constitutes gross remuneration and is intended for brokerage activities in the scope of insurance and for the current activity of the company.


The broker declares to the Client that:

  1. being a legal entity or a company without legal personality shall have the right to file a complaint about services provided by the Broker to the extent not related to the insurance protection granted. A complaint or a complaint shall be submitted by e-mail to the following address: or by mail to the address of the Broker’s registered office.
  2. a natural person shall be entitled to lodge a complaint about services rendered by the Broker to the extent not related to the insurance protection granted, a complaint. A complaint or a complaint shall be submitted electronically to the address as well as:
    • in writing – in person, in the Brokerage unit or by mail within the meaning of Article 3(21) of the Act of 23 November 2012. – Postal law (Journal of Laws of 2017, item 1481, as amended)
    • orally – by phone or in person to a record during a visit to a Broker unit.
  3. Within the scope related to the insurance protection granted, a person is entitled to lodge a complaint to the insurance company, in accordance with the rules provided for in the insurance agreements.


Broker shall respond to the complaint within 30 days from the date of its receipt. In order to meet the deadline for answering the complaint, it is sufficient to send the answer before its expiry. In particularly complicated cases, which make it impossible to consider the complaint and give a reply on time, Broker in the information provided to the Client who made the complaint:

  1. explains the reason for the delay,
  2. indicates the circumstances which must be established for the examination of the case,
  3. determines the expected time limit for processing the complaint and providing a reply, which may not exceed 60 days from the date of receipt of the complaint.

In the case of failure to meet the deadlines (30/60 days), the complaint is considered to be resolved in accordance with the will of the customer. The response to the complaint is given in paper form or electronically at the request of the Customer.

Any disputes that may arise between the Client and the Broker in connection with the performance of the brokerage order agreement will be resolved amicably. When resolving disputes, legal regulations, principles of fairness and fair trading shall be taken into account. Within the scope specified in the Act of 5 August 2015 on handling complaints by entities of the financial market and the Financial Ombudsman, the Client shall have the right to apply to the Financial Ombudsman for consideration of the matter.

Privacy Policy

1. Introduction

Business Insurance Brokers Sp. z o.o. (hereinafter referred to as BI BROKERS) constantly strives to protect the personal data of Internet Users using the website as much as possible. Taking into account the high level of services provided by us, ensuring the protection of processed personal data and ensuring the confidentiality of entrusted data, BI BROKERS makes a declaration of support for activities aimed at proper protection of processed information and possible data.

By using the website, the user accepts the provisions of the Privacy Policy.


2. Definitions

  1. Administrator – BUSINESS INSURANCE BROKERS Sp. z o.o. with its registered office in Gdańsk, 76 Partyzantów Street (hereinafter referred to as BI BROKERS);
  2. User – a natural person having full legal capacity (of legal age), who uses the website, accepting the Regulations and Privacy Policy;
  3. Providing services by electronic means – providing services at the individual request of the User of the website without the simultaneous presence of any of the websites, by sending / receiving data using IT/telecommunication systems, and such data is transmitted / sent via a public IT/telecommunication network within the meaning of the Act of 16.07.2004. – Telecommunications law as amended;
  4. IP address – a number which has a computer connected to the Internet each time (it is individual); IP address is either permanently associated with a given computer, or assigned in accordance with a given connection;
  5. Personal data – any information that may lead to the identification or identification of a natural person.

An identifiable person is a person whose identity can be identified/identified either indirectly (in particular by reference to one or more individual/specific factors determining a particular physical or physiological or mental characteristic or other such person, or by reference to that person’s identification number) or directly;

Cookie’s – any information that is stored in a TXT (text) file by a server on the User’s computer and that can be read by the server when reconnected to the computer in question;


3. Protection of personal data


  1. A user who uses the website provides his own Personal Data on a voluntary basis.
    The user who uses the website automatically consents to BI BROKERS processing his/her own personal data in accordance with Article 18 of the Act on electronic services (Journal of Laws of 2002 No. 144 item 1204).
    The User has the right to inspect his Personal Data, correct them and demand their removal under the terms of the Act on Personal Data Protection of 10.05.2018r. (Journal of Laws 2018 item 1000).
  2. Sharing Personal Data about Users (scope)BI BROKERS does not make personal data available to third parties. The exception is: – consent of the User or a request from the authorities entitled to request such information (e.g. public prosecutor’s office, court, police, etc.).
    At the same time, BI BROKERS reserves the right to transfer collective statistical compilations/statistical data and/or any other information that does not allow for direct identification of individual Users.
  3. Information provided by Users
    • External entities – Please be informed that BI BROKERS does not collect Personal Data from external entities (third parties). We inform you that BI BROKERS does not send/distribute/distribute unsolicited mass correspondence, including in particular advertising content.
    • E-Mail addresses resulting from correspondence conducted with BI BROKERS – Users using the website may contact BI BROKERS by e-mail in the form of available correspondence address. At the same time, BI BROKERS reserves the right to store correspondence with the Users for statistical purposes and in order to provide the most appropriate and the quickest possible response to queries.
    • BI BROKERS collects information about Users from the following sources:
      – Cookies – BI BROKERS informs that it may use so-called “cookies”. (Cookies). BI BROKERS thus obtains basic information about the frequency of visits of the User on the website and information about which parts/elements of the website the User is most interested in. BI BROKERS uses this information to create statistical data and/or to make changes/adjustments/”upgrades” of the website to the functional needs of the Users. We inform you that by changing the appropriate configuration of your own web browser, you have the right to refuse to store cookies on your own computer.
    • IP address – Please be advised that BI BROKERS does not store the IP addresses from which the connection was made in the data of the User. Please be informed that IP addresses appear only in the so-called system logs. Please be informed that the information obtained may be used for statistical and administrative purposes of the website due to the safety of users. na bezpieczeństwo Użytkowników.


4. Employment

We would like to inform you that through the website Users who are interested in working with BI BROKERS should send relevant documents to the indicated e-mail address.

We inform that in the event that the User submits/transmits documents/data/information for recruitment/employment purposes, BI BROKERS will process the Personal Data provided by the User for recruitment proceedings (i.e. assessment of the qualifications of such a person who wants to take up employment/cooperation), BI Brokers may then contact the User.


5. Changes to the privacy policy

We would like to inform you that BI BROKERS has the possibility to introduce changes/modifications in the subject Privacy Policy.

Please be informed that each newer version of the subject Privacy Policy will appear with an updated date.

We inform you that all significant changes will be clearly highlighted, while the User using the website after the date of changes automatically accepts the introduced changes in the newer version of the Privacy Policy.


6. Contact
In case of any additional questions or doubts related to this Privacy Policy, please contact BI Brokers at: